Support

 How to enrol?

You received an invitation for enrollment with (usually) an enrollment key for a course. You have to open an account and enrol in the course. Follow the instruction: 

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I didn't receive the confirmation email on account opening

Check your spam. Check whether you are checking the correct email box.

If not solved: post a ticket. 


My enrollment key is not working

Check whether you typed in the correct key. Get in contact with the person who delivered you the key. If not solved: post a ticket.

I have forgotten my password

See the login screen for a reset.

If not solved: post a ticket.


I do not see my course anymore

You might have unenrolled yourself in the course: post a ticket 

Or you opened an account with a different email address. Login with the correct account. Ask for merging or deleting an account by raising a Student Problem Ticket.


Your question is not listed or urgent?

Post a ticket or contact us.