Support
You received an invitation for enrollment with (usually) an enrollment key for a course. You have to open an account and enrol in the course. Follow the instruction:
|
Ik krijg een cookie foutmelding
Zet (als je weet hoe) je cookie instellingen goed. Zo niet: neem contact op en deel welke browser en device je gebruikt. Werk ondertussen door met een andere browser zoals Firefox of Opera.
I didn't receive the confirmation email on account opening
Check your spam. Check whether you are checking the correct email box.
If not solved: Get in contact.
My enrollment key is not working
Check whether you typed in the correct key. Get in contact with the person who delivered you the key. If not solved: Get in contact.
I have forgotten my password
See the login screen for a reset.
If not solved: Get in contact.
I do not see my course anymore
You might have unenrolled yourself in the course: Get in contact.
Or you opened an account with a different email address. Login with the correct account. Ask for merging or deleting an account by raising a Student Problem Ticket.
Your question is not listed or urgent?
Get in contact.